If you are not 100% satisfied with your order, We will gladly accept returns and credit your charge card, minus shipping and handling costs, within 20 days of purchase. All products must be returned in the original packaging with a Return Authorization number provided from us. (This includes all tags and item containers). Failure to do so may result in a minimum 15% restocking fee. We will not accept returns on items that have been washed, used, worn or missing tags.
Two simple steps to return your product:
1) Email info@ksallsports.com for a Return Authorization number. For your protection, packages shipped to our warehouse without a Return Authorization number will not be accepted, and immediately returned to the sender.
2) Write the Return Authorization number on the outside of the package. Unless previously approved by KsAllSports.com, all return postage is the responsibility of the sender.
Please send all return items to 2500 E. Miraloma Way, Anaheim, CA 92806. Attn: "Retail Return" plus Return Authorization Number.
All returns without a Return Authorization Number on the package will be refused. No Exceptions.
All returns are subject to inspection. Customized Jerseys as well as previously used products may not be returned. |
Close-out items are considered final purchases and may not be returned, unless there is a manufacturer defect that is not listed on the buy page of the website.
Product Damaged in Transit
It is KsAllSports.com's policy to ensure all items shipped from our facility are packed according to "Best Business Practices", and leave our facility in good condition, free of any damage, other than unknown manufacturer’s defects. Once a package leaves our facility, UPS assumes responsibility for delivering the package free of damage. If an item is damaged in transit, We will file a claim with UPS. Once UPS resolves a claim, we will provide a substitute product of equal value to the customer. If the item is urgently needed, the customer also has the choice of purchasing an additional item. Once the claim is resolved with UPS, the customer will be refunded the amount of the purchase.